Six services · One monthly rhythm

A specialist equipment-control service

We combine hands-on expertise with purpose-built tracking so nothing on your CHEP or Loscam accounts goes unaccounted for.

Keeping your equipment management simple & your account in check

01 · Flagship service

Monthly reconciliation

Each month we reconcile your on-hire balance against a physical, on-site count of your equipment, so your records reflect what's actually on the ground, not just what the system reports.

Rejection & unverified-transaction investigation

We investigate rejected and unverified transactions on your accounts and work to resolve them, closing the gaps that quietly become lost equipment.

Disputes screen listing disputed and unverified transactions with status, trading partner and equipment details — Every disputed and unverified transaction tracked to resolution in the web app.

Equipment recovery

We investigate equipment that has been historically lost and work to recover it from the trading partner.

IOU tracking screen showing off-pooler equipment owed by trading partners, with balances per partner — IOU (off-pooler) equipment tracked per trading partner, so nothing owed to you is forgotten.

Equipment-control policy

We help your team establish a clear equipment-control policy for dealings with trading partners, aligned with industry best practice.

Clear rules per trading partner

Who transfers on, who transfers off, and what paperwork each hand-off requires.

Aligned with industry best practice

The same discipline the poolers themselves expect from well-run accounts.

Documentation & dispute readiness

We show your staff why correctly completed, signed documentation is the most powerful tool for resolving disputes, and how to get it right the first time.

Ticket portal screen where disputed and unverified transactions are worked to resolution with trading partners — The real-time ticket portal where disputes are worked to resolution with your trading partners.

Proof-of-delivery discipline

We instruct your staff and carriers on correct proof-of-delivery procedure. Without the right POD, a delivery can't be proven, and unproven deliveries are exactly where equipment goes missing.

Proof-of-delivery screen with signed PODs attached to pallet movements, ready for export as dispute evidence — Signed PODs kept against every movement — exportable as an evidence pack when a dispute arises.

The tool behind the service

The web app comes with the service

Every client gets the Pallets Simplified web app as a complimentary part of the service. No monthly or annual subscription.

Create pallet movement dockets for CHEP, Loscam and non-branded equipment.
Track IOU (off-pooler) equipment and export a clear, print-ready PDF report, so you always know exactly where you stand.
A real-time ticket portal where you, Pallets Simplified and your trading partners collaborate to resolve disputed or unverified transactions promptly.
See exactly what's on hire, per account and per equipment type, never a single blended figure.
Every movement and proof of delivery kept on record, exportable as an evidence pack when a dispute arises.

Open the web app

Dashboard showing CHEP and Loscam on-hire totals, unsubmitted movements, open disputes and recent activity — Your whole equipment position, at a glance.

Analytics screen with monthly movement volumes, days on hire, equipment mix and top trading partners — Movement trends and activity, tracked over time.

Twelve years in the field Every class of pooled equipment Web app included — no subscription Australia-wide

Keeping your equipment management simple & your account in check

Six services. One monthly rhythm. Talk to us.

Twelve years in the field, Australia-wide, across every class of pooled equipment.

No obligation. No pricing pressure.